Showing posts with label 4g claims. Show all posts
Showing posts with label 4g claims. Show all posts

Australia: Despite Apple is offering customers refund for the not 4G capable new iPad,the ACCC sues them.

WorldWide Tech & Science. Francisco De Jesús.

Australia: Despite Apple is offering customers refund for the not 4G capable new iPad, the ACCC sues them.

                     The Australian Competition and Consumer Commission (ACCC) is seeking court orders to stop Apple from promoting its new iPad as 4G compatible. The watchdog is making an application to the Federal Court in Melbourne for orders against Apple for alleged contraventions of the Australian Consumer Law (ACL). 

According to the ACCC, Apple's recent promotion of the new "iPad with WiFi + 4G" is misleading because it represents to Australian consumers that the product can, with a Sim card, connect to a 4G mobile data network in Australia, when this is not the case. 

The regulator is seeking urgent interlocutory relief to ensure consumers are made aware of the correct technical capabilities of this device. Additionally the ACCC is seeking final orders including injunctions, pecuniary penalties, corrective advertising, and refunds to consumers affected. 

The Australian reports that Apple has already offered to refund customers who bought the new iPad expecting it to work on Telstra's LTE network. However, the company denies it misled the public. The company will also place clarifying statements at the point of sale and to send e-mails to customers to make it clear the company does not claim the iPad works on Telstra's 4G network.           

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